full500 Terms of Use

Account opening on full500 starts with email verification and a phone confirmation via SMS. Once verified, you can deposit immediately using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, and e-wallet. This guide covers the core terms that govern your account with us—what we undertake, what we require from you, and how we resolve disputes.

We designed these terms to be clear, not hidden in legal language. Our full500 service is available only in jurisdictions where applicable law permits us to operate. If you access full500 from Jakarta, Surabaya, Bandung, Medan, or Semarang, or elsewhere in Indonesia, you acknowledge that you're using the service under Indonesian law and our jurisdiction notice (covered below).

We keep these terms updated as our service evolves. Significant changes are communicated via email; your continued use of full500 after an update means you accept the new version.

Account, Deposits, and Withdrawals on full500

When you open an account on full500, you provide a working email address and a phone number. We verify both before your account activates. You then set a password—we recommend a strong one, at least 12 characters with mixed case and numbers. This password is yours alone; we never ask for it via email or support chat.

Deposits are instant across all our payment methods. Whether you choose QRIS from your bank app or tap e-wallet in seconds, funds arrive in your full500 balance immediately. There's no fee on your side; we absorb the network cost. Withdrawals work the same way: request it anytime, and it routes back to your original payment method (or an alternate you've verified). Processing typically takes one business day; requests during bank holidays (Idul Fitri, Idul Adha, Imlek, Nyepi) process the next working day.

If you wish to withdraw above a certain threshold, we may ask for identity verification—a photo of your ID and a selfie holding the document. This protects both you and us against fraud. Verification typically takes under an hour; our support team reviews it in batch during business hours.

Bonuses and Account Credits

When we offer bonuses or weekly cashback (automated credits that arrive Monday), those credits carry no playthrough requirement—they're immediately available to withdraw or use. If a bonus does include terms (which we state clearly at the time of offer), those terms appear in the promotion details, not buried in fine print.

Account credits never expire simply by passing time. If you haven't accessed your account in six months, your balance remains intact; you can log back in and use or withdraw it.

1. Register and verify

   Provide email, phone, and set a strong password. SMS verification unlocks deposits.

2. Deposit using your preferred method

   mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank transfer arrive instantly to your balance.

3. Place orders or play tables

   Access Liga 1 markets, live-dealer blackjack and roulette, slots, and esports without additional approval.

4. Withdraw anytime

   Request a payout to your verified payment method. Processing takes one business day under normal conditions.

Our full500 Policy on Disputes and Jurisdiction

On full500, disputes are rare—our systems are audited regularly and our odds and game outcomes are independently verified. But if you believe a transaction is wrong or a game settled incorrectly, contact our support team. Include your account email, the date, and what you think went wrong. We respond within hours during business hours (6pm to midnight Jakarta time) and within 24 hours otherwise. Our goal is to investigate and resolve, not to defend at all costs.

Odds and markets

We set odds based on real-time market data. If a market moves sharply due to news (injury, weather, tactical announcement), we may halt orders briefly. We communicate this in-app.

Game fairness

Our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) are broadcast in real-time from licensed studios. Slot games use certified RTP algorithms. All are independently audited.

Account security

You're responsible for your password and SMS verification. If you suspect unauthorized access, notify us immediately. We can freeze your account pending investigation.

Jurisdiction notice

full500 operates under the law of the jurisdiction in which the service is licensed. Access is available only where applicable law permits. We do not knowingly serve players in restricted jurisdictions.

If we suspect fraud—duplicate accounts, account takeover, or collusive play across accounts—we reserve the right to suspend your account and review your transaction history. Legitimate players are always cleared; suspected fraud is reported to local authorities where required.

These terms are governed by the laws applicable to full500's operations. Any dispute arising from your use of our platform is resolved through our internal dispute process first. If that doesn't satisfy you, we offer escalation to an independent arbiter or mediator—details are provided when disputes arise. We do not litigate minor disagreements; we resolve them fairly.

We at full500 commit to transparency: your account is yours, your balance is real, and withdrawals process without unnecessary friction. If our terms or policies change, we notify you by email. Your continued use means you've read and accepted the updated version.